• Windows XP
• Windows Me
• Windows 2000
• Windows NT
• Windows 98

Microsoft Office XP's empowering document design tools, integration of voice recognition functionality, and impressive network- and Web-based sourcing capabilities should be enough to convince those interested in saving time and consolidating effort to take the leap.

In keeping with Microsoft's much-ballyhooed .NET strategy, Office XP introduces several features that utilize the vast infosphere inhabited by the 21st-century desk jockey. Smart tags beckon underneath recognized objects like misspellings or symbols, offering a stock quote here, a synonym there, or "Would anyone care to configure my auto-correction list?" The task pane looks similar to Microsoft Internet Explorer's Explorer Bar, and acts like an open tool chest pulled up alongside each application in the suite, providing readily configured searches for information or multimedia files. Putting up a team Web site that tracks projects and serves as an information hub requires only the use of one of the included templates, ready to be customized and uploaded to the server.

The Send for Review feature further streamlines the collaborative process by allowing the sender to view revisions made by multiple parties within the framework of the original document. Outlook now features a color-coded calendar and easier meeting management, along with instant messaging and variable e-mail account access. All user system errors can be tracked globally, and then network security settings modified remotely while anti-virus and debugging IT resources are diverted accordingly.

((((B-L-O-A-T-E-D))))

I've been using this software for about three months now and have installed it on seven or eight different machines that I maintain, and honestly, the best I can say is that the actual upgrade process is very smooth--this Office suite comes on one CD instead of two, it scans for previous versions, offers full installation options, and explains very clearly what it is doing. When I upgraded to Office 2000, the software took upwards of an hour; with XP, the upgrades took from ten to forty minutes, depending on the speed of the machine I was upgrading to.
You will first notice how nice everything looks and the new "Smart Pane," which is supposed to be a window with what Office thinks you will want to do. The contents of this pane include your most recently used documents and options to create new documents.
The menus look a lot like the DHTML effects common on many web sites--menu options are "highlighted" when you mouse over them. A few other things have changed, but the changes are mostly cosmetic.
The Smart Pane, which is really more of a "pain" than a "pane," is obtrusive to me--I am what is called a "power user," i.e., I use MS Office for about four hours a day, rely on it, and am very familiar with it. When I open an application, I want wide, open space. I often close the Smart Pane without using its features, instead opening documents the way I have for years-either by opening them from the Work menu I added or by clicking to them. This Smart Pane is supposed to close when you open something, but sometimes it doesn't, meaning I have to click to close it.
Worse, the Smart Pane automatically opens when you want to do something it thinks requires many options. For example, if I want to modify a style in Word, the Smart Pane appears and offers me myriad options for editing my styles. This whole process of opening the Smart Pane slows everything down (I'm running a Pentium III 933 mHz with 128 mb RAM and a 7200 rpm ultra ATA hard drive with relatively few applications installed; got to keep it clean!!).
Editing styles provides a good example of how bloated the software is. You may recall from Office 2000 that all the styles were either built in or created by the user. Now, however, XP creates new styles based on what it finds in your document. For example, if you have a italicized one of your Heading 1s, XP will show the regular Heading 1 style and the Heading 1 style with italics. Imagine how many such styles you might have in your document; with these new additions, XP has easily doubled or tripled the number of styles I must wade through to get the one I want.
XP slows down every machine it's loaded on. My oldest machine, a Dell Pentium 75 running Win 98, was still chugging along quite nicely, even with Office 2000 installed. Now, however, after I've installed XP on it, it moves so slowly that it's almost laughable-clicked buttons bubble up comically. The worst part is that the computer is much, much slower, even if I'm not using any of the XP applications. I guess there's too much XP stuff now running in the background.
I have a few gripes with Word, many related to printing problems, but one is particularly laughable, typical of Microsoft. Now, when Word crashes, it politely tells you that it has done so and offers to send a report of the problem to Bill. It swears that it won't send any personal data. The first few times I saw this, I thought, sure, why not, send it, maybe it'll help. Hah! Each time, without fail, my computer froze! So, instead of having just one program crash, I ended up with a frozen machine. Remember, I'm primarily using a new, major name machine with little other software installed. Learned not to do that real quick!
There is one change I do like in Word. Since I do a lot of editing for a living, I find the new style of showing comments much better than the previous method. In Office 2000, comments were shown as "sticky notes" that appeared when you moused over them. Now, however, the comments appear as neat rounded squares in the margin. They look good on the screen and they print out well for others to read.
Another major reason I upgraded was because of a fatal flaw in FrontPage 2000. I have detailed more of this problem in my review of FP2002, but essentially, FP2000 could not publish my web site because it was too large. I was hoping that the bundled FP2002 would have fixed that bug. It did, but it has other compatibility issues that MS hasn't been able to resolve with most web hosts.
My relatively low rating is for the upgrade, not for the overall quality of the product. The product, which crashes at least as frequently as Office 2000, seems to be no more functional than its predecessor, meaning that the upgrade is necessary only for those who want to have the latest thing. The best news is that I've learned how to take advantage of MS's support discussion groups. The answers and workarounds I found in those groups were a thousand times more helpful than MS's pitiful Help or canned tech support messages. Again: Don't pay for support-go to their support groups for help first.
In short, this is something of a "non-upgrade," and will most likely cause more problems than it will fix.

Office

Well, actually I like Excel and hate Word. The other programs included I have little or no use for.
I use Excel all the time for engineering calculations, including writing VBA macros to automate things that I can't do easily in the cells. It's very useful, like having a calculator that remembers everything you've done, writes it down, but allows you to change inputs and recalculate everything automatically. Unfortunately, there is a bug in the help files, so I can't get Visual Basic help anymore. The IT guys at work fixed the regular help but never could get the macro help to work again. Very annoying.
Word is terrible compared to WordPerfect. What I used to be able to do with a couple of keystrokes, now takes minutes of navigation thru menus and dialog boxes. Outline formatting, numbered lists, etc. are especially frustrating in Word because nothing is obvious. You shouldn't have to get a college degree in word processing in order to learn to write a specification and get the formatting correct. One annoyance is that paragraph formatting is hidden in a selectable little space at the end of the paragraph, so if you try to delete the last few words by hitting shift-end and delete, you will delete numbering, formatting, etc. of that paragraph. Also, the thesaurus that came with WordPerfect was much better.
In general, Microsoft Office tries to be everything for every possible user, automates many tasks to do things that it thinks I want to do even though I don't, and makes it hard to figure out how to undo them.
I am using WordPerfect wherever possible and trying StarOffice.

Real problems with this one..

Installed the upgrade over Office 2000 on a well equipped XP Professional system. Liked it well enough but after an online update, File->Open began taking 20-30 sec per level to navigate to the file. Unfortunately, installing this package seems to put the 'better' file menus in and everything came to a crashing halt. Worse news is that it wouldn't uninstall nor reinstall/fix (something got corrupted). A Msoft A+ beat on it a long time then finally reinstalled XP (unfortunately an all too common occurance, for lots of reasons) and all was well until I installed Office XP again. The problem recurred but this time, a system restore cleaned it up. Still using Office 2000. Now using Office XP as a gold coaster. I've heard of this happening on other systems.. something in the networking maybe.. We're using a Linux server w/Samba drive. Works great with everything else..