Customer Reviews
Did not work; Non existent customer service
We tried to transfer just files (not programs or settings) 4 separate times; twice our computers locked up; twice we received a message advising the transfer had taken place; it hadn't. The second time we received the message it came up after only 5 minutes! We followed the directions at the website and faxed a refund request form to the manufacturer twice; we also e-mailed them twice. NO REPLY! Their website has a line that says:
Rebate promised but never received
This product came in a bundle from CompUSA. Filled out and mailed in the paperwork; have received rebates for everything else in the bundle. It's been over 12 weeks and no rebate for this product.