Customer Reviews
Definition of RIPE STINKER = Norton Personal Firewall 2005 - Single User
^M
If you value your privacy, do not buy Norton Internet Security
I have used Norton/Symantec for over 5 years and had previously been completely satisfied...until the 2005 version came out. I purchased 2005 and almost from the moment of installation on my brand new Dell 2.8 ghz, I began having problems. Once I got those corrected, my machine got slower and slower. I suspected that Symantec had programmed a spyware/tracking feature into the security system but of course, they emphatically denied it. So, I looked to my ISP and Internet Explorer for answers. Neither was able to understand why I was having the continual slow-opening web pages except to offer the suggestion that perhaps spyware had somehow integrated itself into the system. Of course, I didn't mention that I use Ad-Aware, Spybot and CCleaner every week. After 75+ emails back and forth to Symantec (because it became abundantly clear that their telephone support staff had no interest in fixing anything), I finally told "Hajeesh" not ever to contact me again...that I would never buy another Norton product...that I believed they had a tracking system installed which slows my computer to a crawl and that their "security system" is a piece of junk. Lo and behold, it seems the State of Texas Attorney General is, in fact, suing Symantec/Norton because there IS a spyware tracking device installed in their programs which is totally undetectable by any of the other spyware products. So, a word to the wise, stay as far clear of Symantec/Norton as you can if you care anything about your privacy or the speed of your computing.
A Nightmare!
Would not install (non-stop errors). Continually showed "disabled" (I'd enable it on the menu and the icon would only show "disabled"). Crashed my other software. Support is NONEXISTENT! (They have the nerve to charge $30.00 for technical support- per incident- for help with the garbage they've sold you. Perhaps the only way to actually get help but they weren't getting another dime out of me) I can't believe what's happened with this company. Three years ago it was all we used in our offices (and me at home). Honestly, this has been the worst experience I've ever had with any software. My other four computers have McAfee (no problems). One came with Norton AntiVirus preinstalled so I purchased the (same) firewall. Needless to say they BOTH went! Never again! Just hearing the word "Norton" gives me hives-