Customer Reviews
Petrified of taxes--TurboTax helped me through
This last year was my first year of filing taxes for a rental, a sole-proprietorship, and the various small jobs I'd held, plus my husband's new job. It was a potential nightmare and I spent several restless nights thinking about it. Under recommendations from a bookkeeper friend, I bought TurboTax. It was great and I was able to get a significant return, which made the time it took to work through the sessions more than worth it. I finished my taxes in about four days, and for anyone with several PT jobs or potential complications, I'd recommend setting aside a couple hours a day--TT allows you to stop any session at any point and save the data, which lets you go back and proofread or reenter data as you wish. I could have finished my taxes without TT, but I highly doubt I would have saved much. TT's deduction questionaires. I can't compare it to earlier versions, since this is my first year using it, but I was very pleased and I think that if you have several different sources of income, TT really helps you organize. In terms of user-friendliness, I think it was fairly straightforward. I used the Help menu a lot and was able to turn on and off the questionaire when I wanted to. If you are new to taxes or TT, then I'd recommend working through it over a period of a week or so, just to verify all your information and think about possible deductions that you might be missing. Because of TT, I am now organizing all my receipts for my businesses in the categories that it suggested for deductions and feel fairly confident about next year's tax season.
Intuit Customer Support Lacking
Received TurboTax Premier disc from Amazon. During installation, kept getting different installation errors. Intuit website posted SEVERAL options as work-arounds. Spent too much time trying to fix what ended up being a defective disc. On-line chat w/ Intuit rep was frustrating, at best. Intuit would not ship replacment disc direct since Amazon is not an "authorized" seller. Amazon shipped replacement disc (took too many days, Amazon).^M
turbo tax premier 2004
Bummed I couldn't find the home and business (guess their not making it anymore) This program wouldn't allow me to import information from previous years. I've always been able to transfer from last years Turbo tax home and business forms. I had to re-type everything manually. No prompt to do it and when I went to the pull down menu I couldn't prompt it to import data. Not user friendly, it used to be better.