Customer Reviews
Spontaneous restarts
I am running this on an older PC under Windows 98, with dial-up, and I have almost daily system fallovers and spontaneous restarts that are unquestionably the result of PC Cillin glitches.^M
Good product, poor service
I bought this product based on independent reviews by consumer and PC magazines. The product's performance was OK, but customer service was a headache. The serial number on the CD that was shipped to me came up as "invalid" when I tried to install the software. I had to call customer service, who gave me two more serial numbers before the software would accept one as valid. Now, one year later I want to upgrade my software to the current version (to save $$ over a new purchase) and guess what? My serial number is invalid and in order to upgrade via the Trend site I will have to pay more than what Amazon would charge me for a brand new CD. I will most likely switch to ZoneAlarm because of the hassles involved in registering and upgrading this product.
AVOID ALL TREND MICRO PRODUCTS
If I could give less than 1 star for any Trend Micro product I would. It gives too many false positives when you don't even have a virus. You are going nuts trying to find where the virus is and there is not even one there as Trend told you there was. Avoid this like the plague and save your hard earned money. It's a piece of crap.
