Customer Reviews
.Customer support alone is reason to stay away
I've had it for over 30 days and still don't know how well it works. ^M
From great to GARBAGE
I have been using this product for a couple of years now. With the release of the 5.0-5.2 it has gone to trash. First I paid a $10 fee to upgrade to the new anti-virus version, which will not activate. Then my subscription status, which I just renewed for (sadly) two years right before the upgrade, went inactive and wont reactivate. When I contacted their tech support the only thing they could say was click the update button. Needless to say it didn't work any of the numerous times I tried it. When I contacted their tech support again they could only add, turn off the firewall and then hit update. The mind boggles here since I was using THEIR firewall!!! Needless to say it still didn't work. I am now in the process of trying to get a refund for at least the upgrade, and I will NEVER be using any of their products again after the hassle and frustration they have put me through.
Bloated
I installed the most recent version of SpySweeper, and my system performance plummeted. Granted, my computer is older and has 512MB RAM, but there is no way a spyware program should require 256MB RAM. Think about it: even if you're running with 1 GIG RAM, SpySweeper requires 25% of that. ^M
