Customer Reviews
Poor Support - But appears to work, finally
Scanner came packaged with the wrong software. I did not know this and tried to install the driver multiple times using several tricks. After about 2 hours of fooling with it, I went to their website to get help. Their web help consists of a FAQ guide. None applied to the driver not installing correctly. I emailed their technical support. 24 hours later, no answer. I called the tech support line, left two voice messages. Still no reply. Finally I used the customer service option and got a human. I believe the only human working there. He emailed me a link to the correct software. After 6 hours of downloading, I installed the software and it worked correctly. Today, (1 week later) I received a reply to my original product support request email with the software link attached. Good thing I was not needing this too quickly.^M
unrealiable - keep looking
Iris has loads of experience developing OCR software so I'd hoped for something better. ^M
IRISCard Pro Business Card Scanner review
I've got functionality as expected - to scan business cards and arrange it. Recognition usually is not a problem, even in Russian, but sometimes (about 20% of cases) software cannot understand field's purpose. I have to spend 30 seconds for card scanning and about 2 minutes for additional check and final approval.^M
