Customer Reviews
snare and delusion
Be very careful of Symantec. Their product packaging says it applies to a certain operating system, but in reality it doesn't and you can't get it upgraded to apply unless you buy "another" package, so why pay twice? Don't trust the Symantec packaging. I spent 5 hours on the phone tonight with: tech support, who then determined it was a customer support issue, and then, surprise, customer support sent me back to tech support, who then (are you as tired yet as I was) sent me to customer support, who gave me a phone number to call that, slightly over an hour later (I wanted to see how long it took), was answered, and who knows if they are gonna help me, I gotta send in a bunch of paperwork. How do I know why their software that says it works on this operating system doesn't work?
Terrible Anti-Virus Solution - Avoid The Norton Moneypit
All of the headaches with this poorly designed resource hogging product are covered in the other reviews.Want to keep your computer from slowing down? Avoid Norton. Want not to have to shell out 40 bucks EVERY YEAR because your virus definitions expire? Avoid Norton. Practically every other anti-virus solution is just as good and usually better... and ALWAYS cheaper.
One star is too many...
This is the last Symantec product I will ever buy. I just tried to install this and it told me I would have to uninstall ZoneAlarm Pro. Frack them! I love the ZoneAlarm Pro and have been using it for years. I upgraded to the 3 user version to put all the household computers on the same plan. What a mistake. Upgrading another (non ZoneAlarm) computer took 3 hours (several re-installs) because the Symantec upgrade script can't clean-up the registry correctly when a user changes the drive the software gets installed to. What a lame mistake. And this is not the first time I have had problems with Symantic installs.^M
